Privacy Policy
Introduction
We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information.
What Data We Collect
- Contact information (name, email, phone)
- Appointment details
- Medical information (when provided)
- Website usage data
How We Use Your Data
- To provide and improve our services
- To communicate with you about appointments and updates
- To comply with legal obligations
Data Retention and Deletion
We do not retain personal data indefinitely. We keep it only for as long as necessary for the purposes described in this policy and to meet applicable Romanian and European legal, medical-record, accounting, security, and regulatory obligations.
- Contact and appointment data is retained while needed to arrange and manage the requested appointment and related care, and afterwards only for any period required by applicable law.
- Medical information is retained only when needed to provide care or when applicable healthcare record-keeping obligations require us to keep it.
- Technical and website usage data is retained only for the period necessary for security, troubleshooting, and service improvement.
- When data is no longer required, it is securely deleted or anonymized. Copies contained in backups are removed through our normal backup rotation process.
You may request deletion of your personal data using the contact address below. We will delete or anonymize eligible data, unless we must retain specific information to comply with a legal or regulatory obligation. If retention is required, we will limit use of that data to the applicable obligation.
Your Rights
- Access, correct, or delete your personal data
- Withdraw consent for data processing
- Request information about how your data is used
Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.
Contact
If you have questions about our privacy policy or wish to exercise your rights, please contact us at info@meridianclinic.com.